FAQ
When/What time do you open/closed?
We open from 8am-5pm from Tuesday to Saturday, 10am to 5pm on Sunday, we closed every Monday and most Public Holiday.
Do we offer/do delivery?
Yes, we offer delivery services. We provide delivery on Saturdays within a 10km radius from the shop. For other days or deliveries beyond this radius, we recommend using third-party delivery services like Uber delivery (package delivery)
Can I walk in and purchase directly from Sucre Du Jour?
You can walk in anytime for a limited selection. For specific preferences, we strongly recommend pre-ordering online or call before visiting.
How far in advance should I order?
For all of our products, please pre-order at least one day in advance
Do we have savoury food/ sandwich/pie/toasty/donut/breakfast or lunch?
Unfortunately we don't, the only savoury food we have is the pork floss croissant. Otherwise, there are few cafe down the road, they served meal
What are your bestsellers and Signature?
Macadamia cereal tart and Limon tart are our best seller and Signature cake.
Do we have bread/ sourdough?
Sorry we don't, we only have Shokupan (Japanese soft bread) and available every Friday, Saturday and Sunday.
Do we sell the travel cake in slice?
No we don't. You are welcome to have a slice over here and pack the rest home.
No we don't. Anyway the travel cake is not too big to share between 2 and it keep well up to 5 days in the cool area. If you are slow eater, you can even portion it and keep in the freezer for up to 1 months. Please defrost to room temperature before consume.
Do you write messages on the cake?
We don’t write directly on cakes, but we provide a message card option or chocolate plaque.
Are you pet friendly?/Can I bring my dog in?
Yes. However, to ensure a pleasant experience for all our guests, we kindly request that dogs are well-behaved and don't bark
Do you do reservation/ booking?
Unfortunately, we don't offer reservation or booking services. You're always welcome to walk in at your convenience. Our turnover is usually quite fast, so you won't need to wait for extended periods.
Do you have halal/kosher/ vegetarian options?
We are not certified halal/kosher, but we have some product is no pork/Gelatine or vegetarian.
Do you have vegan option/ lactose free/ egg free?
Sorry not at the moment, but we're working on it. At the meanwhile, we have peanut praline cookie that is vegan
Do you have gluten-free option?
Yes we do! Kindly to our Gluten free category.
Do you do customisation?
Yes we do! But is subject to availability. We invite you to get in touch with our team member to discuss about it. Please note that we are not offering any buttercream, fondant and icing
How long to custom orders take?
Time will vary depending on the specifications of your customised order. Please allow at least a week time
How do I make a custom order?
You may make a custom order via our customer service email (info@sucredujour.com.au) or you may contact us at 0403 448 906